Terms & Conditions

Last update:10 February 2025

Terms & Conditions

We are Pet Media Ltd, 1 Chapel Street, Warwick, United Kingdom, CV34 4HL, registered in England and Wales with number 06696819. We are a wholly owned subsidiary of HĂ€stNet Sverige AB.

Site is FurDopt.com and any subdomains and the FurDopt apps.

Youare a visitor to our Site.

PLEASE NOTE THAT WE HAVE THE RIGHT TO CANCEL YOUR MEMBERSHIP OF THE SITE AT ANY TIME, FOR ANY REASON AND THESE T&CS EXPLAIN THAT RIGHT BY ENTERING OUR SITE OR CREATING AN ACCOUNT YOU ARE ACCEPTING THESE T&Cs.

We change these T&Cs from time to time, so you must frequently visit this page to see what changes we’ve made – we’ll assume that you have each time you contact us.

Here are the formal bits:

Agreement

This page is meant to form the basis of the relationship and agreement between you and us and you agree to be bound by what it says.

Your Promises To Us

You warrant and agree that:

  • You have the right to make this Agreement with us and that you are over the age of 18 years.
  • You will have only one Account with us (duplicate accounts are prohibited).
  • Persons from the same family or household must share one Account.
  • All of the information you provide when opening an Account is true, accurate, and complete, and you are not opening the Account for anyone else
  • If you have a username/breeder name on the Site, that name will not be offensive, suggest that you are someone else or that you represent a trade or brand name if you are a private advertiser, or suggest that you are a private advertiser if you are a breeder or a company.
  • If you follow any links we have on the Site, you will read the T&Cs on the sites we link you to.

Intellectual Property

  • You don’t have the right to copy or use any of the information or intellectual property on the Site, other than to use the Site, unless we give that right to you.
  • You won’t copy, imitate or use the trademarks and/or designs and/or layout or anything else which would usually amount to intellectual property and which we own.
  • Either we or our affiliates own all of the information and intellectual property on the Site.
  • We have no means of assessing the ownership of any Content uploaded to the Site by Users and make no warranties that those posting that Content have the right to do so – if you believe that your Intellectual Property Rights have been breached in any way, let us know and we will remove any material which breaches those rights.
  • By uploading an Image/s here you hereby grant to FurDopt and its licencees a royalty-free, non-exclusive, worldwide right to copy, crop, reproduce, edit, publish, display, distribute or otherwise use the image or video publicly in all languages and all media, whether now known or hereinafter devised, in perpetuity. FurDopt may select certain Images that you upload to the site for promotional activities of FurDopt business, including but not limited to: use in FurDopt' own promotional materials either online or in printed form.

Other Animals Ad Posting Rules

In addition to the general ad posting rules you warrant and agree that you will comply with the following conditions when posting any puppy/dog or kitten/cat advert on FurDopt:

  • Dogs must be microchipped from 8 weeks of age, and cats from 20 weeks of age.
  • If you are selling a litter you must be able to show all puppies and kittens to any prospective owner with their mother and (if possible) their father.
  • If you are rehoming a litter, the litter must be advertised together under one advert.

Definitions

  • Account means collectively the personal/identifying information and credentials used by Users to access the services on the Site.
  • Advert means any advertisement placed on the Site.
  • Breeder means an individual who breeds privately or licensed breeder following the UK Animal Welfare 2006 legislation, who lawfully breeds animals within the limitation of litters to resell.

FurDopt (www.FurDopt.co.uk) is the UK’s largest online pet marketplace, relied upon by up to 7 million people monthly, and helps rehome over 2,500 pets each day. Founded in 2005 and acquired by Pet Media Group in August 2019, FurDopt prioritises responsible practices and works to ensure trust, safety, and convenience for buyers and sellers. Through its focus on safeguarding animal welfare (and ensuring a safe and efficient process for buyers and sellers), FurDopt has earned a rating of 4.3 out of 5 stars on Trustpilot (with over 9,000 reviews and counting!).

What We Do

For those looking to buy or adopt a dog, cat, horse, rabbit, fish, bird or reptile, the FurDopt community provides a safe environment in which to find their dream pet, alongside expert advice on animal health and veterinary care, tips on what to look for in a reputable breeder, and secure payment through the FurDopt Pet Payments service. FurDopt connects a high volume of serious buyers with responsible breeders and is also trusted by a number of leading UK animal shelters and charities.

Do We Check The Adverts Placed on Our Site?

Yes, we manually approve the majority of adverts that are placed on our FurDopt website in addition to applying other tools and safeguards (see below). We are confident that we operate the most stringent safeguarding policies of any site in the UK, however we are not an enforcement agency and cannot visit any of the advertisers homes, therefore, it is ultimately a buyer’s responsibility to make any necessary checks on the advertisers before buying or adopting a pet. To help prospective pet owners we provide thorough checklists to help ensure a potential pet’s wellbeing and a successful rehoming, as well as advice on the responsibilities of each buyer. We also benefit from - and are grateful for - an extra level of vigilance provided by our users who raise concerns about adverts, or report back to us after a visit to a seller which has proved unsatisfactory in some way. In the event of any concerns, however small, report them!

How Do We Uphold the Trust & Safety on FurDopt?

  • Verification checks

    - FurDopt has a number of verification features within the platform. The platform requires licenced breeders to submit a copy of their licencing details and displays these publicly where relevant. Additionally, each seller is required to confirm their UK-based phone number, adding an additional layer of security on top of FurDopt’ own tools and manual moderation efforts.

  • Animal welfare, regulations and advice

    - FurDopt has a zero tolerance approach to puppy farming and the unethical selling of animals. Adverts submitting for posting on FurDopt undergo automated review (with many being manually reviewed) to ensure that these adhere to our strict animal welfare standards, resulting in around 40% of submitted adverts being rejected and never going live. Unacceptable listings include: pets advertised as gifts or presents; puppies without a photo of the mother; pets imported for the purpose of being sold; sellers offering a delivery or courier service; ‘designer’ pets, amongst many other additional factors.

  • FurDopt Pet Payments service

    - FurDopt has a zero tolerance approach to puppy farming and the unethical selling of animals. Adverts submitting for posting on FurDopt undergo automated review (with many being manually reviewed) to ensure that these adhere to our strict animal welfare standards, resulting in around 40% of submitted adverts being rejected and never going live. Unacceptable listings include: pets advertised as gifts or presents; puppies without a photo of the mother; pets imported for the purpose of being sold; sellers offering a delivery or courier service; ‘designer’ pets, amongst many other additional factors.

    This means greater peace of mind for buyers while the seller can easily build trust with new buyers. This service is free-of-charge for sellers, while buyers are charged a small fee.

  • Community guidelines

    - With over 6,000 articles written by veterinarians, reputable breeders and experts, FurDopt offers advice to buyers and sellers on pet health, care, and behaviour. Additionally, FurDopt has full breed profiles and thorough rehoming checklists for each pet type, as well as a Trust & Safety portal.

In addition to our own Trust & Safety team, FurDopt offers an in-platform ‘report’ function, which is monitored around the clock, 7 days a week, by our Trust & Safety team. All reports are investigated, and FurDopt liaises with local councils and the RSPCA, to resolve potential concerns from the community. FurDopt also upholds the Animal Welfare Act, Lucy’s Law, PAAG’s minimum standards and is actively petitioning the Government to ban unethical importing of puppies, to prevent the abuse of animals and puppy farming.

Do you prevent puppy farmers or dodgy breeders abusing your site?

Yes, we do our utmost to prevent puppy farmers from trying to use our website. We do this by monitoring the number of adverts we allow each advertiser to place, and check an advertiser’s local authority breeders licenses to make sure they are valid. Just because a breeder has a valid council license to breed dogs, does not mean we will automatically allow them to use our service. If we believe someone to be a large commercial breeder and not looking after their dogs, we will prevent them from using our platform.

We also work closely with local councils and animal welfare organisations to prevent known puppy farmers from using our website. Our FurDopt.co.uk website was founded for pet owners, responsible hobby breeders and rescue centres, and we have zero tolerance approach to irresponsible individuals attempting to abuse our platform.

What kind of adverts do you not allow on the site?

We have a list of standards we have created that we stick to when approving or banning adverts. You can read them by clicking here. We also follow the Pet Advertising Advisory Groups (PAAGS's) minimum standards.

How can I can contact FurDopt.co.uk ?

You can contact us via email using our 'Contact Us' form.

Regards,

The FurDopt Team